FAQ

What is your return policy?

Due to hygeine reasons, we only offer refunds on damaged items. If you have any concerns, please contact us at: info@odetojewels.co.uk. To find our more about our return policy click here.

How long does delivery take?

We aim to have all orders shipped within 4-7 working days. International may take longer. 

How does the sizing work on rings?

Most of our jewellery pieces are adjustable. This means that they can be personalised to your fingers. For pieces that are not adjustable please see the size included on the description of the item.

Will the jewellery pieces rust?

Gold plating & sterling silver are materials known not to rust easily. As long as the gold plating is intact, the item should not tarnish. However, we advise all our customers to keep all pieces away from water, perfumes & to handle with care. 

If you have any further questions contact us at :‎ info@odetojewels.co.uk